Membership Secretary, Mechanics’ Institute, San Francisco, CA

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Posting Date: 4/11/08
Status: This job listing is closed.
Description:

Membership Secretary
Application Deadline: April 18, 2008
Start Date: April 28, 2008

Please mail your HARD-COPY resume to:

Jim Flack, Executive Director
Mechanics’ Institute
57 Post Street – Room 504
San Francisco, CA 94104
Email: jflack@milibrary.org

ABOUT THE ORGANIZATION:
The Mechanics’ Institute is a 4,500 member non-profit organization with a
160,000-volume general-interest Library, the oldest Chess Room in the US,
and an active Events program. We are located above the Montgomery Street
BART/MUNI station in downtown San Francisco in our historic landmark
building. http://www.milibrary.org

POSITION SUMMARY:
The Membership Secretary is responsible for the daily operations of the
Membership Office and, under the general supervision of the Executive
Director, provides support to the Development, Library, and Events
departments.

RESPONSIBILITIES:
Membership Office Maintenance:
-Manage the interface of three membership databases: Library database
(Innopac Millennium) member/donor database (MMS), Library security system
(Access.)
-Process membership payments and resolve membership issues as they arise.
-Generate and coordinate mailing of membership renewal billings.
-Extract mailing lists from the database for direct mail campaigns and
newsletter distribution.
-Perform regular clean up of member/donor data.
-Manage subscriptions to Institute publications.
-Produce General Ledger statements for accounting.
-Produce Monthly Membership Report.
-Maintain web-based membership applications and update member listserv.
-Order supplies
-Promote membership to prospective members.

Development Department Support:
-Maintain donor database.
-Process donations and perform data entry.
-Create donor mailing lists and solicitation cards and prepare data files
for mail house.
-Produce acknowledgment letters and correspondence to donors.

Library and Events Department Support:
-Enter Library generated membership transactions into databases.
-Provide coverage for Library Circulation Desk on occasion.
-Coordinate with Events Staff to track member attendance and marketing
analysis.
-Assist in planning and implementing special member/donor events, (some
evening hours required.)

QUALIFICATIONS
The successful candidate will demonstrate:
-Experience with donor/membership databases and a variety of software, e.g.
Microsoft Word, Excel, and Access.
-Familiarity with the mechanics of mass mailing and file transfer.
-Ability to work independently, manage multiple projects and produce high
quality work with accuracy and attention to detail.
-Excellent customer service skills - ability to communicate with members,
donors and public in a professional and courteous manner.
-Flexibility and the ability to work cooperatively with Institute staff.
-Marketing skills, an interest in fundraising and nonprofit organizations,
and a familiarity with the bay area funding community are a plus.

Salary: DOE; benefits for full-time position (37.5 hours/week,
Monday-Friday, 9am to 5pm.)


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