[Baynet] Infopeople's "Survival Spanish for Library Staff" workshop

[Linda Rodenspiel]

Since some people who may be interested in attending might not receive this 
notice directly, we would appreciate it if you would print and post or 
route this announcement to staff and colleagues. Thanks!


Title:  Survival Spanish for Library Staff

Dates and locations:

Tuesday, September 19, San Francisco Public Library
Tuesday, October 17, Buena Park Library District
Tuesday, December 12, Woodward Park Library in Fresno

There will be additional sessions scheduled in San Jose, San Diego, 
Sacramento, and Los Angeles. As soon as the dates and locations are 
confirmed, an announcement will be made.

To register for this workshop:  Use the online registration form at
http://www.infopeople.org/WS/workshop/Workshop/112

Fee:  There is a $75.00 fee for this workshop.

Spanish is California's "second language," yet many of those who work in 
California libraries speak little or no Spanish. Do any of the following 
situations apply to you?

--Are you frustrated not knowing what a patron is asking?
--Is "Do you speak English?" your most common question to patrons?
--Are you often tracking someone down to translate?
--Would you like to learn or brush up on your Spanish?

If you answered "yes" to any of the questions above, this workshop is for 
you. Learn basic Spanish words and phrases to make your job easier and less 
frustrating. This workshop will help you improve your communication skills 
with Spanish-speaking patrons whether you are working the Circulation desk, 
answering a basic reference question, or helping with the public access 
computers.


Workshop Description: This all-day workshop will provide library staff with 
basic skills for communicating with Spanish-speaking patrons. The focus 
will be on library words and phrases and conversational Spanish. This 
emphasis on basic vocabulary and short sentence structure will help you to 
improve your communication with the Spanish-speaking public, enabling you 
to better meet the community needs of this segment of library patrons. 
Workshop attendees will participate in discussions and through a series of 
role playing exercises will have the opportunity to apply vocabulary and 
phrases in day-to-day library scenarios. Workshop resources will include 
custom "quick guides" and "cheat sheets" that you can use immediately in 
your job.

Preliminary Course Outline:

Basic Words
--days of the week
--numbers
--directions

Basic Phrases
--May I help you?
--Do you have a library card?

Library Situations
--guiding patrons to Spanish language books or children's videos
--getting a library card
--finding the bathroom
--material references (i.e. books, cassettes, etc.)

Computer and Internet Terms
--E-mail
--Web site address
--mouse and keyboard
--floppy disk

Workshop Instructor: Patricia Jimenez.   Patricia joined the Los Angeles 
Public Library in 1993 and has spent the last five years working as the 
primary Circulation Training Coordinator. She has dedicated most of her 
career with the library assisting and training staff on circulating issues, 
and translating information from English to Spanish for both, the Spanish 
link on LAPL's website and for printed material.

Who Should Attend: Anyone who wants to learn basic Spanish vocabulary to 
survive the daily service needs within a library.

Prerequisites: None.

Other Logistics:

*On-site check-in is from 8:30-9:00 AM;  instruction is from 9:00 AM-4:30 PM.

*Maps, directions, and parking information are available on the Infopeople 
Web site at http://infopeople.org/WS/workshop/Directions.  Infopeople does 
not validate or pay for parking.

*Infopeople does not provide refreshments or lunch.  Since some training 
locations do not have in-house or convenient food service, Infopeople 
recommends that participants bring a sack lunch.

To view a complete list of Infopeople workshops and for general information 
about Infopeople training opportunities, go to the main Infopeople 
Workshops page at http://infopeople.org/WS/workshop

If you have questions about registration or scheduling of workshops, please 
contact Linda Rodenspiel, the Infopeople Project Assistant, at 
assist at infopeople.org or by phone at 650-578-9685.