[Baynet] Infopeople's "Survival Spanish for Library Staff" workshop
Linda Rodenspiel
assist at infopeople.org
Mon Dec 4 15:53:36 PST 2006
We've added two more sessions of this ever popular Infopeople
workshop. Since some people who may be interested in attending might not
receive this notice directly, we would appreciate it if you would print and
post or route this announcement to staff and colleagues. Thanks!
Title: Survival Spanish for Library Staff
Dates and locations:
Friday, January 12, Los Angeles Public Library
Thursday, February 1, Belle Cooledge Library (Sacramento)
To register for this workshop: Use the online registration form at
http://infopeople.org/workshop/219
Fee: There is a $75.00 fee for this workshop.
Spanish is California's "second language," yet many of those who work in
California libraries speak little or no Spanish. Do any of the following
situations apply to you?
--Are you frustrated not knowing what a patron is asking?
--Is "Do you speak English?" your most common question to patrons?
--Are you often tracking someone down to translate?
--Would you like to learn or brush up on your Spanish?
If you answered "yes" to any of the questions above, this workshop is for
you. Learn basic Spanish words and phrases to make your job easier and less
frustrating. This workshop will help you improve your communication skills
with Spanish-speaking patrons whether you are working the Circulation desk,
answering a basic reference question, or helping with the public access
computers.
Workshop Description: This all-day workshop will provide library staff with
basic skills for communicating with Spanish-speaking patrons. The focus
will be on library words and phrases and conversational Spanish. This
emphasis on basic vocabulary and short sentence structure will help you to
improve your communication with the Spanish-speaking public, enabling you
to better meet the community needs of this segment of library patrons.
Workshop attendees will participate in discussions and through a series of
role playing exercises will have the opportunity to apply vocabulary and
phrases in day-to-day library scenarios. Workshop resources will include
custom "quick guides" and "cheat sheets" that you can use immediately in
your job.
Preliminary Course Outline:
Basic Words
--days of the week
--numbers
--directions
Basic Phrases
--May I help you?
--Do you have a library card?
Library Situations
--guiding patrons to Spanish language books or children's videos
--getting a library card
--finding the bathroom
--material references (i.e. books, cassettes, etc.)
Computer and Internet Terms
--E-mail
--Web site address
--mouse and keyboard
--floppy disk
Workshop Instructor: Patricia Jimenez. Patricia joined the Los Angeles
Public Library in 1993 and has spent the last five years working as the
primary Circulation Training Coordinator. She has dedicated most of her
career with the library assisting and training staff on circulating issues,
and translating information from English to Spanish for both, the Spanish
link on LAPL's website and for printed material.
Who Should Attend: Anyone who wants to learn basic Spanish vocabulary to
survive the daily service needs within a library.
Prerequisites: None.
Other Logistics:
*On-site check-in is from 8:30-9:00 AM; instruction is from 9:00 AM-4:30 PM.
*Maps, directions, and parking information are available on the Infopeople
Web site at http://infopeople.org/WS/workshop/Directions. Infopeople does
not validate or pay for parking.
*Infopeople does not provide refreshments or lunch. Since some training
locations do not have in-house or convenient food service, Infopeople
recommends that participants bring a sack lunch.
To view a complete list of Infopeople workshops and for general information
about Infopeople training opportunities, go to the main Infopeople
Workshops page at http://infopeople.org/WS/workshop
If you have questions about registration or scheduling of workshops, please
contact Linda Rodenspiel, the Infopeople Project Assistant, at
assist at infopeople.org or by phone at 650-578-9685.
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