[Baynet] Infopeople's "Building Leadership Skills: Convincing and Influencing Others"

Fri Nov 21 11:05:27 PST 2008

This workshop continues the series of leadership skills-building workshops
that are part of the Eureka! Leadership Program. This is an open
registration workshop. You may register for this workshop without taking any
other workshops in the series. If you are interested in learning more about
the Eureka! Leadership Program, please go to
http://eurekaleadership.org/index.html 

Since some people who may be interested in participating might not receive
this notice directly, we would appreciate it if you would print and post or
route this announcement to staff and colleagues. Thanks!

Title:  Building Leadership Skills:  Convincing and Influencing Others

Dates and locations:

Wednesday, July 15, 2009, San Francisco Public Library

Thursday, July 16, 2009, Southgate Library (Sacramento)

Wednesday, July 22, 2009, San Jose, Dr. Martin Luther King, Jr. Library

Friday, July 24, 2009, Fresno Woodward Park Library

Monday, July 27, 2009, San Diego County Library Headquarters

Wednesday, July 29, 2009, Buena Park Library District

Friday, July 31, 2009, Los Angeles Public Library

To register for this workshop:  Use the online registration form at

http://infopeople.org/workshop/402 

Fee: There is a $75 fee for this workshop.

Effective leaders know how to encourage others to willingly, even
enthusiastically, support their ideas and initiatives. No matter what your
job responsibilities may be, the ability to establish rapport quickly,
communicate your ideas successfully, and convince others to have confidence
in you will decrease your frustration and enable you to achieve your goals.

. Have you ever gotten stuck trying to make progress with an unpopular
project or an uncooperative team? 

. Do you know how to react when co-workers or managers resist positive
changes? 

. In these tough budget times, will you have to justify a staff position,
project, service initiative, or large expenditure to your supervisor,
director, or board? 

. Do you know how to get other people to do what you need even though you're
not their supervisor? 

. Do you sometimes become frustrated when you expect others to agree with
you, but find that they are   arguing against you instead? 

This workshop is designed to provide realistic strategies for handling any
work encounter in which you want others to help you, agree with you, or
support your decisions. It will strengthen your confidence by improving your
ability to lead, to cultivate win-win solutions to problems, to negotiate
effectively when necessary, and to implement change with less resistance
from others. 

Workshop Description: This all-day, interactive workshop will provide a
synthesis of current thought on how to influence people. Through individual
and group exercises, discussions, and analysis of examples from motion
pictures, you will come to understand the principles of ethical persuasion.
You will discover what works and what doesn't work when you encounter
workplace negativity or lack of enthusiasm. In addition, you will learn
verbal and nonverbal communication strategies to help you to become a more
motivational leader. The dynamic instructor will provide helpful handouts
with examples to implement a variety of proven strategies, plus simple
techniques that will save you time and frustration. You will come away with
practical, useful tips that can be applied immediately and an up-to-date
bibliography of books and web sites that includes the best thinking of
today's persuasion experts. 

Pre-workshop assignment: Prior to attending the workshop, participants are
asked to notice situations in which they need to influence the behaviors or
attitudes of others and also times when they feel that they are "having
their arms twisted" or are otherwise being influenced or persuaded to adopt
a point of view or to take action by others. Please come prepared to discuss
these situations. 

Preliminary Course Outline

. Influence and Persuasion - The Basics 

16 tried and true influence tactics. 

Ethics of influence and persuasion. 

Using appreciation to generate and spread positive influence. 

. Persuasion and Resistance to Change 

Types of resistance. 

How to deal with resistance. 

9 laws of persuasion. 

How to think and act "win-win." 

Verbal communication - inspirational, powerful words that influence others. 

. Positive Techniques to Influence Others 

Influence through expressing gratitude. 

Generating voluntary compliance. 

Active listening techniques. 

Nonverbal communication and persuasion. 

. Presenting Key Points to Convince 

Powerful presentation techniques. 

4 elements of a persuasive case. 

Strategic considerations for persuasion. 

Instructor:  Marie L. Radford, Ph.D.   Marie is an Associate Professor at
the Rutgers University School of Communication, Information and Library
Studies. Previously, she was Acting Dean and Associate Professor of Pratt
Institute's School of Information and Library Science in New York City.
Marie currently teaches graduate courses in Management of Libraries and
Information Centers, Interpersonal Communication for Information
Professionals, and Reference Sources and Services.  Her Radford Research
consulting practice specializes in training and service evaluation.

Who Should Attend: Anyone from the California library community with an
interest in developing leadership abilities and interpersonal communication
skills in influencing, persuading, inspiring, or motivating others. This
workshop is especially useful for those who need to secure the cooperation
of people whom they do not directly supervise. 

Prerequisites: None 

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Infopeople training events are available, you can use these links:

**For new on-ground or online workshops: http://infopeople.org/workshop/rss 

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Other Logistics:

*On-site check-in is from 8:30-9:00 AM;  instruction is from 9:00 AM-4:30
PM.

*Maps, directions, and parking information are available on the Infopeople
Web site at 

http://infopeople.org/workshop/location   Infopeople does not validate or
pay for parking.

*Infopeople does not provide refreshments or lunch.  Since some training
locations do not have in-house or convenient food service.  Infopeople
recommends that participants bring a sack lunch.

To view a complete list of Infopeople workshops and for general information
about Infopeople training opportunities, go to the main Infopeople Workshops
page at http://infopeople.org/WS/workshop .

If you have questions about registration or scheduling of workshops, please
contact Linda Rodenspiel, the Infopeople Project Assistant, at
assist at infopeople.org or by phone at 650-578-9685.

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