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Research and Evaluation

Work Samples


Tracking Affect

A geostatistical analysis of visitors’ self-reports about how they feel in different areas of a museum. The study looked at seven different affective states: disorientation, fatigue, arousal, pleasure, stress, comfort, and dominance to inform environmental redesign.

Exhibit Environments at the Exploratorium


Visitors' Interpretations of Images of the Nanoscale

A front-end evaluation looking at how the visiting public interpret images generated with Scanning Tunneling, Atomic Force and Scanning Electron Microscopes . The interview study suggests ways to help people make sense of scientific images of the nanoscale.

The NISE Network

PDF of the report

Source: D. Eigler

Visitors’ Conversations at a Microscope Exhibit

A look and a listen to what visitors are looking at and talking about at an interactive microscope. This study used videos of the visitors at the microscope exhibit synchronized with the video captured from the microscope itself. A coding scheme was developed to categorize visitor talk. Results informed content development for accompanying media at the exhibit.

The Microscope Imaging Station Project at the Exploratorium

PDF of the report


What's Underground - A Citywide Outdoor Activity

A formative evaluation for the first instantiation of a class of Exploratorium activities that encourages people to look (again) at aspects of their outdoor environment in the course of their daily routine. An accompanying website supports users’ explorations. Participants were recruited from museum membership as well as ‘off the streets’. Follow-up phone interviews were used to characterize participants’ experiences. Findings changed the proposed structure of the activity.

The Outdoor Exploratorium Project

PDF of the report


Other examples of my work in visitor research can be found here.